NHTSA Complaint #11013719 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 35 MPH, THERE WAS A LOUD NOISE UNDER THE HOOD AND A STRONG BURNING ODOR WAS DETECTED. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT OPENED THE HOOD AND NOTICED THAT THERE WAS ONLY SMOKE AND NO FIRE. THE VEHICLE WAS TOWED TO THE DEALER (STERLING AUTOMOTIVE LOCATED AT 5504 I-49 NORTH SERVICE RD, OPELOUSAS, LA 70570; 337-942-1241) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.