NHTSA Complaint #11013544 — 2010 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11013544
Vehicle 2010 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 106,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

CAR BEGAN TO BOG DOWN AND STALL WHEN BREAKING. CAR WILL START TO SHAKE/SHUDDER AND THEN STALL WHEN STOPPING WHETHER THE ENGINE IS COLD OR HOT. THE CAR WILL STALL LIKE SOMEONE FORGETTING TO PUSH THE CLUTCH IN ON A MANUAL CAR WHEN STOPPING. THIS HAS HAPPENED NUMEROUS TIMES AND MOST TIMES I AM IN HEAVY TRAFFIC. THE CAR WILL STALL AND REQUIRES IT TO BE SHIFTED INTO PARK, THE IGNITION TURNED OFF AND THEN THE CAR RESTARTED BEFORE CONTINUING ON. I HAVE BEGAN TO KEEP A VIDEO LOG OF ALL THE TIMES THE VEHICLE WILL STALL DRIVING FROM MY HOME TO WORK AND OTHER TRIPS. THIS IS A SERIOUS ISSUE THAT SUBARU NEEDS TO ADDRESS. IT APPEARS THEY WERE MADE AWARE OF THIS ISSUE IN 2014 BUT DID NOT DO ANYTHING ABOUT IT UNTIL 2017 AND EVEN THEN THEY ARE NOT DOING A RECALL BUT A "EXTENDED COVERAGE". THEY GIVE ABSOLUTELY NO DETAILS AS TO WHY OTHER THAN TO SAY "FOR CUSTOMER SATISFACTION AND CARE". NO ADMITTANCE OF ANY PROBLEMS BY SUBARU. DEALERS CAN'T TELL YOU WHY EITHER AND IT'S UP TO THEM TO DETERMINE IF IT'S RELATED TO THE CVT OR NOT.

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