NHTSA Complaint #11013494 — 2016 FORD EXPLORER

EXHAUST LEAK CONTINUES EVEN AFTER DEALER REPAIR. I AM STILL EXPERIENCING FOUL ODORS IN THE CABIN OF MY EXPLORER, WHICH I BELIEVE ARE RELATED TO THE CURRENT EXHAUST ISSUE NOW UNDER INVESTIGATION. ODORS ARE ESPECIALLY STRONG WHEN VEHICLE IS REMOTE STARTED AND A/C IS RUNNING. ALSO NOTICE SAME BAD ODORS AROUND ENGINE AREA OF VEHICLE WHILE RUNNING OR AFTER TURNED OFF - EVEN UP TO 2 HOURS AFTER ENGINE HAS STOPPED. I HAVE BEEN DRIVING WITH A CO2 DETECTOR IN THE VEHICLE - AND TO DATE IT HAS NOT BEEN SET OFF - HOWEVER I EXPERIENCE A DRY THROAT AND HEADACHES AFTER DRIVING IN THE VEHICLE FOR SEVERAL HOURS. THE DEALER FIX HAS REDUCED THE SMELL OF BURNING HAIR/ELECTRICAL FIRE, BUT NOT TOTALLY DIMINISHED IT. BECAUSE OF THE LACK OF SPEEDY ACTION FROM THE NHSTA (THIS ISSUE HAS BEEN KNOWN FOR SEVERAL YEARS ACCORDING TO PRESS STORIES), I WILL BE SELLING THE VEHICLE FOR THIS REASON AND THIS REASON ALONE. MY FAMILY DOESN'T LIKE TO RIDE IN THE VEHICLE ANYMORE AND IF THE GOVERNMENT WON'T TAKE ACTION TO LOOK OUT FOR OUR SAFETY, I WILL SIMPLY BUY ANOTHER CAR. I'LL LOSE A LOT OF MONEY ON THE TRADE-IN, BUT YOU CANNOT PUT A PRICE ON THE HEALTH AND SAFETY OF YOUR FAMILY.