NHTSA Complaint #11013427 — 2013 CHEVROLET CRUZE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11013427
Vehicle	2013 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 12, 2017
Date Filed	August 7, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CHEVY CRUZE STABILITY TRACK CONTROL SYSTEM MALFUNCTIONS AND MY CAR LOSES POWER AND I LOSE STEERING CONTROL AND MUST PULL OVER ON THE FREEWAY. IT HAS HAPPENED 5 TIMES. PLUS MY STEREO GOES OUT. MY CHEVY DEALER SAID IT IS NOT COVERED BECAUSE MY WARRANTY HAS EXPIRED. MUST PAY OVER $400 TO REPAIR THE FAULTY INDICATOR. THIS IS A HUGE SAFETY PROBLEM BECAUSE IT CAN HAPPEN WHEN I AM ON THE FREEWAY GOING 65 MPH AND MY CAR DECELERATES DOWN TO 40 MPH AND I COULD CRASH? IT HAS HAPPENED TWICE ON THE FREEWAY AND THREE TIMES ON THE CITY STREET.

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