NHTSA Complaint #11013338 — 2015 TESLA MODEL S

I AM FILING THIS COMPLAINT ON BEHALF OF THE OWNER WHO HAS INDICATED THAT SHE HAS NOT YET FILED A COMPLAINT AND MAY NOT DO SO IF SHE IS SATISFIED WITH THE RESPONSE FROM TESLA. HERE IS THE DISCUSSION THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CRACKED-FORELINK.95637/ SNIP : JENNIFERQ, SATURDAY AT 7:15 PM WAS DRIVING YESTERDAY ON THE FREEWAY IN AP IN HEAVY TRAFFIC WITH 3 KIDS IN THE CAR, AND THE CAR STOPS SUDDENLY AND SUCCESSFULLY, BUT THEN A TERRIBLE SOUND EMANATES FROM THE LEFT FRONT WHEEL. KIDS CRYING SO I PULL OFF THE FREEWAY THINKING SOMETHING IS CAUGHT ON THE WHEEL/TIRE TO FIND THE BACK OF THE LF WHEEL WELL COVER LIFTED UP AND PRESSING AGAINST THE TIRE. ONCE ROADSIDE GETS THERE, THE TECH SHOWS ME HOW THE "A ARM" HAS SPLIT AND COME OFF OF THE BALL JOINT AND DROPPED DOWN AND IS INTERFERING WITH THE WHEEL. WOW! SERVICE WAS EXCEPTIONAL. I WAS ABOUT 1 HOUR AWAY FROM THE NEAREST SERVICE CENTER IN FRIDAY AFTERNOON TRAFFIC, BUT ROADSIDE AND A LOANER TESLA (O.G. FROM 2011, SO NOW I UNDERSTAND A LOT MORE ABOUT THE POSTS FROM BEFORE 2015!) SHOWED UP AND WE WERE BACK ON OUR WAY OUT OF TOWN WITHIN ABOUT AN HOUR. BUT, THIS COULD HAVE BEEN A SERIOUS ACCIDENT. I WONDER WHAT CAUSED THE FAILURE. THE TESLA TECH SAYS MAYBE IMPROPER TORQUEING OF THE FORELINK. JUST WONDERING IF THIS HAS HAPPENED TO ANYONE ELSE? MY CAR HAS ALMOST 30K MILES AND HAS HAD NO OTHER MECHANICAL ISSUES. VERY UNNERVING, TO SAY THE LEAST, AT WHAT COULD HAVE BEEN A SERIOUS ACCIDENT IF WE'D BEEN GOING AT SPEED AND THE SUSPENSION HAD COME APART LIKE THIS THEN. THOUGHTS?