NHTSA Complaint #11013144 — 2011 BMW Z4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11013144
Vehicle 2011 BMW Z4
Component STEERING
Date of Incident
Date Filed
Mileage 29,950 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

FAILED EPS MODULE WHILE DRIVING. ON THE HIGHWAY GOING ABOUT 60MPH ON A 90 DEGREE DAY. EPS WARNING LIGHT (ALONG WITH PARKING AND ESC LIGHTS) POPPED UP AND STEERING FROZE. AFTER SOME FORCE COULD GET STEERING TO MOVE... SLOWED DOWN AND GOT OFF HIGHWAY. LUCKILY WAS ONLY GOING STRAIGHT AND WAS NOT PASSING OR IN A TURN, VERY DANGEROUS AND SCARY. AFTER TURNING THE CAR OFF/ON - ALL WARNING LIGHTS EXCEPT EPS STEERING RESET. CAR POWER ASSISTED STEERING NOW RANDOMLY GOES ON/OFF. DEALER STATED THERE IS AN OPEN RECALL FOR THIS ISSUE BUT ONLY FOR THE 2012 MODEL YEAR. WELL IT APPEARS THE SAME ISSUE IS ALSO ON THE 2011 AND IT ALMOST KILLED ME. LUCKILY I WAS GOING STRAIGHT AND NOT PASSING OR IN A TURN. DEALER ALSO MENTIONED THE FAILED MODULE IS NOT A REPARABLE BMW PART AND THE ENTIRE STEERING ASSEMBLY NEEDS TO BE REPLACED... SO A VERY EXPENSIVE INVASIVE PROCEDURE TO REPLACE A PART THAT CAN FAIL AGAIN ON A HOT DAY. VOLTAGE ISSUE APPARENTLY WAS FIXED IN THE 2012 MODEL YEAR BUT NOT ON THE 2011. NHTSA SHOULD REVIEW THE RECALL 12V302000 AS THE 2011 MODEL YEAR APPARENTLY ALSO HAS THIS SAME ISSUE AS LUCKILY I JUST LIVED THROUGH IT.

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