NHTSA Complaint #11013031 — 2015 FORD EXPLORER

IN JUNE 2016, I TOOK MY FORD EXPLORE TO GURLEY LEEP KIA FORD IN SOUTH BEND INDIANA DUE TO A ROTTEN EGG SMELL IN THE CABIN AREA. THEY REPLACE THE EXHAUST SYSTEM AND SEALED THE REAR TELLING ME THAT EXHAUST WAS LEAKING INTO THE CABINET AREA AND THAT WAS THE EXCLAMATION FOR THE ROTTEN EGG SMELL. AT THAT POINT I HAD ONLY HAD MY VEHICLE LESS THAN SEVEN MONTHS. ON AUGUST 2, 2017 WE TOOK MY FORD EXPLORER BACK TO GURLEY LEEP KIA FORD AND SOUTH BEND INDIANA WITH THE SAME COMPLAINTS AS WELL AS THE MAIN DRIVER MYSELF EXPERIENCING NAUSEA HEADACHES TROUBLE CONCENTRATION VOMITING AND BLURRED VISION. I HAVE BEEN ATTENDING COLLEGE AND WORKING FULL-TIME WITH HIS REQUIRED INCREASED DRIVING IN MYSELF BEING IN THE VEHICLE WHICH WOULD EXPLAIN THE INTERMITTENT HEADACHES AND NAUSEA AS WELL AS THE FLAREUP OF SYMPTOMS AFTER BEING IN MY VEHICLE FOR APPROXIMATELY 4 1/2 HOURS. DIAGNOSTIC TESTING WAS DONE AND IT WAS CONFIRMED THAT AGAIN EXHAUST WAS LEAKING INTO THE CABIN AREA THE REPAIRS WERE THE SAME REPLACE THE EXHAUST AND RESEAL THE BACK, HOWEVER THIS TIME THEY STATED THAT FORD WOULD NOT COVER THE COST OF THESE REPAIRS AS IT IS NO LONGER UNDER FORDS WARRANTY AND WE WERE ADVISED THE COST OF REPAIRS WOULD BE NEAR $3000. THERE ARE TWO TSB'S OUT ON THIS ISSUE I FEEL THAT SHOULD'VE BEEN COVERED BY FORD AT THIS POINT THEY SHOULD REPLACE MY VEHICLE IT IS BEEN PROVEN TWICE AND DOCUMENTED THAT CARBON MONOXIDE/EXHAUST IS LEAKING INTO THE CABIN AREA. I DO HAVE AN EXTENDED WARRANTY CALLED ROUTE 66 THEY WILL NOT COVER THIS AS WELL. WE ALSO WERE ADVISED THAT FORD EXPLORERS ARE KNOWN FOR HAVING A FRONT STRUT MOUNT ISSUE BOTH OF MINE WE WERE ADVISED WERE BAD AND IT WOULD COST APPROXIMATELY $500 TO HAVE A PLACE TO MY KNOWLEDGE THERE ARE NO TSB'S BUT THE DEALER SEEMED PRETTY AWARE OF THIS AND NOT SURPRISED.