NHTSA Complaint #11012959 — 2004 CHRYSLER PACIFICA

ABOUT TWO MONTHS AGO I NOTICED THE PASSENGER SIDE FLOOR CARPETING WAS GETTING WET EVERY TIME IT RAINED. I TOOK THE CAR TO MY AUTO MECHANIC AND DETERMINED THAT THE SUB FRAME IS CORODED FROM RUST AND THE FLOOR IS ALSO DAMAGED WITH HOLES IN IT ALSO CAUSED BY RUST - THE MECHANIC TOLD ME THE CAR COULD NOT BE SALVAGED AND SHOULD BE TAKEN TO THE JUNK YARD SINCE "THE CAR IS A TICKING TIME BOMB AND IS EXTREMELY UNSAFE TO DRIVE AS THE SUB FRAME COULD BRAKE AT ANYTIME CAUSING DEATH OR SERIOUS BODILY INJURY" - I DECIDED TO GET A SECOND OPINION SO I CONTACTED AN AUTO BODY SPECIALIST AND WAS GIVEN AN ESTIMATE FOR $5000 - $6000 TO REPLACE SUBFRAME AND REPAIR THE FLOOR DAMAGE - I THEN CHECKED THE INTERNET TO SEE IF ANYONE ELSE WAS HAVING SIMILAR ISSUES AND DISCOVERED THERE ARE THOUSANDS OF CHRYLER PACIFICAS BUILT FROM 2004 TO 2008 THAT ALSO HAVE SUB FRAME AND CRADLE ROT ISSUES THAT CAN CAUSE THE ENGINE TO DROP OUT OF THE CAR BUT THERE HAS BEEN NO SAFETY RECALLS - IN CONCLUSION, I DONT UNDERSTAND HOW THERE ARE SO MANY OF THESE CARS THAT CLEARLY HAVE A MANUFACTURES DEFECT BUT AREN'T BEING RECALLED DUE TO THE SERIOUS SAFETY ISSUES FOUND AND WHY CHRYSLER HASN'T HAD TO DO ANYTHING ABOUT IT - FINALLY, PLEASE NOTE THAT I AM THE ORIGINAL OWNER THAT PURCHASED THE CAR NEW IN FEB 2005 - THE CAR ONLY HAS 64,000 MILES AND IS DRIVEN LOCALLY WITH ONLY 5,000 MILES PUT ON IT EACH YEAR - THE BODY OF THE CAR IS VERY GOOD CONDITION AND IS ALSO VERY WELL MAINTAINED - I HAVE ALL SERVICE RECORDS INCLUDING $4400 WORTH OF WORK DONE IN JUST THE PAST THREE YEARS ALONE INCLUDING NEW TIRES, BRAKES (PADS AND ROTORS), EXHAUST SYSTEM (CATAYTIC CONVERTOR AND MUFFLER) TIE RODS, BATTERY, OIL PAN, HOSES, BELTS AND MORE. PLEASE DON'T HESITATE TO CONTACT ME WITH ANY QUESTIONS.