NHTSA Complaint #11012866 — 2011 HYUNDAI SONATA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11012866
Vehicle	2011 HYUNDAI SONATA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 4, 2017
Date Filed	August 4, 2017
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TRANSMISSION REPLACED.. STARTER TAKING MORE BATTERY POWER TO START CAR SO STARTER WAS REPLACED THEN CATASTROPHIC ENGINE FAILURE. AFTER REPLACEMENT OF ENGINE- IT WAS FOUND THAT THERE IS AN ELECTRICAL SHORT THAT WILL NOT ALLOW THE ALTERNATOR TO REMAIN CHARGED. WHEN THE ENGINE FAILED WE WERE DRIVING 68MPH ON THE HIGHWAY ALL LIGHTS, DUMMY LIGHTS AND THE POWER TO THE CAR STARTED TO FLASH, INCREASE THEN DECREASE QUICKLY THEN AGAIN AND AGAIN.. THUMPING NOISE LIGHTS CONTINUED TO FLASH/ON OFF/ETC CAR LOST POWER ENGINE DIED. THE DEALERSHIP IS NOW SAYING THAT I AM RESPONSIBLE FOR PAYING FOR DIAGNOSTICS TO FIND THE UNDERLYING CAUSE OF ELECTRICAL SHORT .. I AM RESPONSIBLE FOR ANY ELECTRICAL REPAIR THAT NEEDS TO HAPPEN. ELECTRICAL SYSTEM WAS NOT FAULTY PRIOR TO ENGINE FAILURE. HYUNDAI SHOULD BE RESPONSIBLE FOR FINDING THE ISSUE AND CORRECTING THE PROBLEM.. THE CAR HAD NO ALTERNATOR CHARGING ISSUES PRIOR TO THE ENGINE FAILURE. A TOTAL OF $13,800 HAS BEEN SPENT ON REPAIRS AND THE CAR IS STILL NON FUNCTIONAL. THIS IS JUST NOT RIGHT.

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