NHTSA Complaint #11012848 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM:SOFTWARE issue reported to NHTSA

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Complaint Details

ODI Number	11012848
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM:SOFTWARE
Date of Incident	October 4, 2016
Date Filed	August 4, 2017
Mileage	25,240 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE CHECK TRANSMISSION AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE DECELERATED TO 45 MPH. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (METRO JEEP LOCATED AT 650C MEMORIAL DR CHICOPEE, MA 01020 877-220-8331) WHERE IT WAS DIAGNOSED THAT AN UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32118538. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,240.

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