NHTSA Complaint #11012343 — 2012 VOLKSWAGEN GOLF

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11012343
Vehicle	2012 VOLKSWAGEN GOLF
Component	STRUCTURE:BODY
Date of Incident	August 2, 2017
Date Filed	August 2, 2017
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHEN THE TEMPERATURE REACHES ABOVE 80 DEGREES FAHRENHEIT THE DRIVERS DOOR AND THE PASSENGERS DOOR WILL NOT LATCH CLOSED PROPERLY. IF YOU TRY TO CLOSE THE DOORS, THEY JUST BANG AGAINST THE FRAME AND SWING OPEN. ONCE THE TEMPERATURE OF THE DOOR COOLS DOWN, THE DOOR WILL EVENTUALLY LATCH. SOMETIMES I HAVE TO WAIT TILL MORNING TO PROPERLY CLOSE THEM SHUT. THE DEALERSHIP IS ASKING $600 TO REPAIR THIS. THIS IS A SAFETY ISSUE AND THESE DOORS SHOULD LOCK PROPERLY BEFORE DRIVING AWAY.

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