NHTSA Complaint #11012087 — 2014 FORD EXPEDITION

WHEN I PURCHASED THE CAR WE NOTICED THAT THE CARPET IN THE DRIVER WHEEL WELL WAS CUT SHORT. AT THAT TIME IT DID NOT CAUSE A HAZARD BUT OVER TIME AND MANY VISITS TO THE DEALER IT HAS FOLDED OVER IT ITSELF AND IS BECOMING DANGEROUS. FORD HAS LOOKED AT IT SEVERAL TIMES AND ACKNOWLEDGED IT AS A PROBLEM BUT SAID THAT SINCE IT IS AFTER THE WARRANTY PERIOD, THEY WILL NOT FIX IT. THIS CAN POSE A VERY DANGEROUS SITUATION AND ASKING THAT FORD MAKE THE REPAIR. ALSO THE PANEL ON THE SIDE OF THE CHAR IS FALLING OFF AND IS POSING A HAZARD TOO. THE DEALER SAID HE HAS SEEN THIS OFTEN AND SEEMS TO BE A PROBLEM. FORD IS NOT WILLING TO FIX IT EITHER.