NHTSA Complaint #11011884 — 2007 LEXUS IS

THERE'S A LOUD RUBBING SOUND WHEN I TURN MY WHEEL LEFT OR RIGHT WHEN DRIVING MY CAR. I TOOK IT TO A SHOP THAT ONLY WORKS ON TOYOTA AND HONDA. THEY QUOTED ME $3000.00 TO FIX IT. I COULDN'T REEMEBER WHAT PART EXACTLY THEY WERE GOING TO FIX. I WAS MORE STUNNED THAN LISTENING AT THAT POINT. I CERTAINLY DID NOT WANT TO SPEND THE MONEY I DON'T HAVE TO GET THIS TAKEN CARE OF. BUT IT HAS BEEN PROGRESSIVELY GETTING WORSE. I WAS MAKING A LEFT HAND TURN ON A BUSY STREET, AND THE STEERING WHEEL LOCKED UP. I ALMOST SLAMMED INTO A CAR IN THE LANE NEXT TO ME. I HAD TO RESTART MY CAR AND APOLOGISE PROFUSELY TO THE DRIVER THAT I ALMOST WRECKED INTO. I CALLED THE DEALER AND ASKED IF THERE WAS A RECALL THEY KNEW OF WITH THE STEERING WHEEL. HE SAID THERE WASN'T. IT'S PRETTY DANGEROUS TO BE DRIVING THIS CAR. IT'S A SHAME TO ME THAT SUCH A LUXURIOUS BRAND NAME WOULD HAVE THIS HUGE PROBLEM WITH SOMETHING MAJOR LIKE STEERING, AND NOT HAVE ANY TYPE OF ANSWER AS TO WHY THIS ELECTRICAL STEERING IS HAVING THIS ISSUE. I DID GET COMFORT KNOWING THAT I'M NOT THE ONLY CUSTOMER UPSET AT LEXUS FOR THIS...