NHTSA Complaint #11011722 — 2010 MAZDA MAZDA3 SEATS

Complaint Details

ODI Number	11011722
Vehicle	2010 MAZDA MAZDA3
Component	SEATS
Date of Incident	May 16, 2017
Date Filed	July 31, 2017
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

RECALL PART FOR SEAT LIFTER LINK HAS FAILED. THE DRIVER SEAT SLANTS IN THE FORWARD LEFT DIRECTION AND ROCKS/SHIFTS EXCESSIVELY DURING SHIFTING. OVER 75 DAYS HAVE PASSED SINCE MY VEHICLE RECALL PART WAS INSPECTED BY THE DEALERSHIP. THEY HAVE STATED THE PART IS ON BACK ORDER. AFTER APPROXIMATELY 60 DAYS, I CONTACTED THE CORPORATE WARRANTY DEPARTMENT FOR MAZDA. THEY SAY THAT THERE IS NO WAY TO EXPEDITE THE PROCESS OF REPLACING THE FAILED PART.

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