NHTSA Complaint #11011719 — 2015 FORD EXPLORER

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. GUS JOHNSON FORD OF SPOKANE VALLEY, WASHINGTON WAS MADE AWARE OF THE FAILURE AND REASSEMBLED THE BODY OF THE VEHICLE, REPLACED THE GASKETS, AND SEALED THE EXHAUST OPENINGS DURING THE INITIAL REPAIR. UPON THE SECOND REPAIR, THE ENTIRE EXHAUST SYSTEM WAS REPLACED AND THE MUFFLER EXHAUST SYSTEM WAS REDIRECTED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES ON MAY 25, 2017 AND AGREED TO REPURCHASE OR REPLACE THE VEHICLE. THE FAILURE MILEAGE WAS 130. UPDATED 08/30/17*LJ *AS