NHTSA Complaint #11011535 — 2016 TESLA MODEL S

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11011535
Vehicle 2016 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HERE IS YET ANOTHER INSTANCE OF A TESLA SUSPENSION FAILURE. PLEASE INVESTIGATE THIS MAJOR DEFECT. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SERIOUS-PROBLEM-WITH-MY-2016-MODEL-S.95065/ I HAVE OWNED MY 2016 MODEL S FOR JUST OVER ONE YEAR (25K MILES) AND HAVE BEEN A HUGE FAN OF TESLA. I LIKE READING THE FORUMS AND HAVE BEEN A VERY HAPPY OWNER. HOWEVER, I WAS DRIVING HOME WITH MY WIFE FROM CHURCH THIS MORNING AND THE CAR HAD A POTENTIALLY LIFE THREATENING FAILURE. I BEGAN NOTICING A "THUD" TYPE SOUND ON NORMAL ROAD BUMPS ON MY DRIVE HOME, AND WHEN I SLOWED TURNING INTO MY DEVELOPMENT AND PRESSED ON THE BRAKES TO SLOW DOWN THE CAR, IT BEGAN MAKING A SHRILL SOUND AND THE CAR BEGAN JUMPING UP AND DOWN. I PULLED OVER AND NOTICED THAT IT LOOKS LIKE SOMETHING COMPLETELY FELL OFF THE FRONT DRIVER'S SIDE AXEL OR TURNING APPARATUS (I'M NOT VERY KNOWLEDGEABLE ABOUT CAR PARTS!) HAS ANYONE ELSE EXPERIENCED THIS? I AM HOPING THIS IS AN ANOMALY AS I REALLY LOVE MY TESLA, BUT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY OR ON AUTOPILOT I CAN'T IMAGINE THINGS ENDING WELL FOR ME AND MY FAMILY. I AM VERY HAPPY TO BE SAFE AT HOME. I WILL REACH OUT TO SERVICE MONDAY AM TO GET THIS FIXED. I AM ATTACHING A PICTURE OF WHAT I SAW IN THE FRONT PASSENGER SIDE WHEEL WHERE SOMETHING SEEMS TO HAVE COMPLETELY COME OFF THE CARS SUSPENSION.

Related Complaints for the 2016 TESLA MODEL S

Other SUSPENSION Complaints

#11702321 The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 10 MPH and making a right ...
#11691703 Car was making a rattling noise and no indication on the car indicating that it was a suspension issue. Drove for a f...
#11676368 I was backing out of a parking space and the front driver side fore link broke. Internet search reveals this is a kno...
#11666935 on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for bot...
#11625206 In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collisi...

Recent Complaints for the 2016 TESLA MODEL S

#11717158 POWER TRAIN I am reporting a safety-related defect involving sudden loss of motive power on my 2016 Tesla Model S. During the dr...
#11715871 VEHICLE SPEED CONTROL I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed int...
#11711765 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
#11711765 ELECTRICAL SYSTEM My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
#11711765 VISIBILITY/WIPER My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
Check any vehicle history by VIN - Free vehicle history report