NHTSA Complaint #11011431 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	11011431
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	June 15, 2017
Date Filed	July 29, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE POWER STEERING UNIT HAD TO BE REPLACED, APPROXIMATELY 5 YEARS OLD AND 70,000 MILES. WE EXPERIENCE THE SAME ISSUE PREVIOUSLY WITH ANOTHER F150 PREVIOUSLY OWNED. THIS IS A VERY COMMON ISSUE AND SHOULD INVOLVE A RECALL. COST FOR THE REPAIR WAS OVER $2000, TOOK 5 DAYS (INCLUDING THE WEEKEND) AND WAS PERFORMED AT A FORD DEALER. TURNING WAS DIFFICULT AND HAD WE NOT GOTTEN IT FIXED, IT MAY HAVE LED TO COMPLETE LOSS OF STEERING WHILE DRIVING. I DRIVE A LOT FOR WORK AND OFTEN ON HIGHWAYS WITH TRACTOR TRAILERS AND HIGHER SPEEDS.

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