NHTSA Complaint #11011309 — 2015 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11011309
Vehicle	2015 FORD FLEX
Component	STEERING
Date of Incident	July 25, 2017
Date Filed	July 28, 2017
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY POWER STEERING FAILURE INDICATOR CAME ON (WHILE I WAS DRIVING), INDICATING A NEED FOR IMMEDIATE SERVICE. UPON TESTING, IT WAS DETERMINED THAT THE STEERING GEAR WAS FAULTY...ON A 2015 VEHICLE!! THIS COULD HAVE CAUSED AN ACCIDENT IF THE GEAR FAILED WHILE I WAS DRIVING. I WOULD NOT EXPECT SUCH A FAILURE IN A 2015 VEHICLE. IT LOOKS LIKE PREVIOUS FORD MODELS HAVE BEEN RECALLED DUE TO A SIMILAR ISSUE. I THINK THERE MUST BE A DESIGN OR MANUFACTURING FLAW. GIVEN THAT THIS IS RELATED TO STEERING AND CREATES A HIGH RISK OF INJURY IN THE EVENT OF AN ACCIDENT, I RECOMMEND THAT THIS BE FULLY INVESTIGATED.

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