NHTSA Complaint #11011140 — 2014 FORD FOCUS WHEELS

Complaint Details

ODI Number	11011140
Vehicle	2014 FORD FOCUS
Component	WHEELS
Date of Incident	July 21, 2017
Date Filed	July 27, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

GOT A FLAT TIRE. CALLED ROADSIDE ASSISTANCE AND HIS TOOLS WERE NOT ABLE TO REMOVE THE BOLTS NOR WAS MY CROWBAR FROM FORD. STRIPPED BOLTS AND SWELLING. TOOK CAR TO DISCOUNT TIRE THEY SAID THIS IS COMMON WITH FORD CARS AND THAT THE MATERIALS USED ON THE BOLTS WERE NOT OF GOOD QUALITY. RECALL SHOULD BE LOOKED INTO. I HAD THE FLAT WHILE I WAS AT HOME. BUT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY I WOULD HAVE HAD TO CALL A TOW TRUCK. WHICH IS NOT SAFE. ADVISED TO GET ALL OF THE BOLTS REPLACED.

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