NHTSA Complaint #11444053 — 2014 FORD FOCUS WHEELS

Complaint Details

ODI Number	11444053
Vehicle	2014 FORD FOCUS
Component	WHEELS
Date of Incident	December 16, 2021
Date Filed	December 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The service technician at local authorized Ford dealership (Bill Alexander Ford) informed me that during the service today they were not able to rotate my tires because the aluminum lug-nuts had swollen to such an extent that they could not get a socket on the nuts. The technician advised me to purchase steel lug-nuts and then the dealership could break off the aluminum nuts and replace them with the new ones. Of course I am concerned that breaking off lug-nuts may damage the wheel. Several years ago I replaced several lug-nuts with locking nuts and found covering them with the correct sized socket was so difficult that I have been concerned ever since about whether I could remove a flat tire in case of an emergency. Now I am hesitant to drive the car in case I get a flat.

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