NHTSA Complaint #11011104 — 2013 FORD TAURUS STRUCTURE:BODY

Complaint Details

ODI Number	11011104
Vehicle	2013 FORD TAURUS
Component	STRUCTURE:BODY
Date of Incident	July 6, 2017
Date Filed	July 27, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE HEADLINER HAS DETACHED FROM THE VEHICLE DESPITE ONLY 5 YEARS OLD. IT BLOCKS THE REAR WINDOW. ALSO, THE UPPER CENTER BRAKE LIGHT IS ON THE HEADLINER AND IS NOW NO OPERATING PROPERLY BECAUSE OF ITS ORIENTATION. THIS IS A MAJOR SAFETY HAZARD. FORD HAS ISSUED A TSB ON THIS. SEVERAL ATTEMPTS TO GET FORD TO REPAIR UNDER WARRANTY OR FOR SAFETY REASONS WERE UNSUCCESFUL. IT IS VERY DISAPPOINTING. RESEARCH CONFIRMS THAT THIS WAS A POOR DESIGN WITH LIMITED LIFE ON PLASTIC MOUNTING BRACKETS. REPAIR ESTIMATED TO ALMOST $1000!

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