NHTSA Complaint #11010580 — 2004 JAGUAR S-TYPE POWER TRAIN

Complaint Details

ODI Number	11010580
Vehicle	2004 JAGUAR S-TYPE
Component	POWER TRAIN
Date of Incident	June 20, 2017
Date Filed	July 25, 2017
Mileage	151,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE ON THE EXPRESSWAY WHILE COMING TO A STOP MY CAR SWITCHED INTO REVERSE ON ITS OWN WHILE IT WAS IN THE DRIVE.THE CAR BEGAN TO DRIVE BACKWARDS ALMOST CAUSING A MAJOR CRASH ON I64 EAST IN VIRGINIA. THIS NEARLY RESULTED IN ME LOSING MY LIFE AS WELL AS PASSENGERS AND OTHER DRIVERS. THE CAR ALSO HAS AN AUTOMATIC PARKING LOCK ENGAGING ERROR WHICH LOCKED MY ENTIRE CAR AND PREVENTED ME FROM DRIVING. THIS ALSO OCCURRED AND NEARLY A WEEK AGO IN DRIVE THRU A WEEK AGO. WHILE IN THE DRIVE THRU THE CAR LOCKED IN PARK AND WOULD NOT ALLOW ME TO DRIVE. UNFORTUNATELY, I HAD TO PAY TO HAVE MY CAR TOWED FROM A MCDONALDS DRIVE THRU AROUND 2:00AM DUE TO THE PARKING LOCK ERROR. ALSO THERE IS AN ISSUE WITH THE TRANSMISSION THAT DOES NOT ALLOW THE CAR TO CATCH. THIS I BELIEVE IS THE REASON THE CAR IS ABLE TO SLIP GEARS IN TO REVERSE WHICH IS VERY DANGEROUS. INITIALLY I THOUGHT THE ISSUES WITH THE CAR MAY HAVE BEEN A RESULT OF SOMETHING I WAS DOING. BUT AFTER RESEARCHING I SAW THAT THERE ARE AS MANY AS 10 RECALLS FOR MY CAR YEAR AND MODEL. I WAS ABLE TO EASILY IDENTIFY THAT MY CAR HAD THE EXACT PROBLEMS LISTED.

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