NHTSA Complaint #11010557 — 2014 NISSAN PATHFINDER

THE ISSUE IS THE PLASTIC INSIDE THE SUN VISORS BREAKS EASILY. I HAVE ALREADY HAD TO REPLACE THEM ONCE, AND NOW THEY'RE BOTH BROKEN AGAIN. WHEN THE INTERNAL PLASTIC COMPONENTS BREAK, THE VISOR HANGS DOWN AND RESTRICTS YOUR VISION AS YOU'RE DRIVING. YOU ARE UNABLE TO POSITION THE VISOR TO BLOCK THE SUN AS WELL, WHICH PRESENTS ANOTHER SAFETY ISSUE. I HAVE HAD TO RESORT TO CONNECTING TWO DOG COLLARS TOGETHER TO KEEP THE VISORS IN AN UP POSITION RATHER THAN SPEND $200-300 TO REPLACE THEM. NISSAN REFUSES TO REPLACE THE VISOR SINCE ITS NO LONGER UNDER WARRANTY. THE FIRST REPLACEMENT WAS UNDER WARRANTY, BUT THEY ONLY COVER WARRANTY WORK FOR ONE YEAR. THIS OCCURRED ABOUT 18 MONTHS AFTER THE REPLACEMENT. THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE. I WILL INCLUDE A VIDEO LINK FROM A NISSAN DEALERSHIP WHERE THE WORKERS ARE VISIBLY FRUSTRATED WITH THE ISSUE. HTTPS://M.YOUTUBE.COM/WATCH?V=-OJQZBHNU2E THE DOOR HANDLES ARE AN ISSUE I HAVE PERSONALLY EXPERIENCED AS WELL. BOTH PASSENGER SIDE DOOR HANDLES INTERNAL PLASTIC COMPONENTS HAVE BROKEN OFF. THIS PRESENTS AN EGRESS HAZARD, ESPECIALLY IF THE VEHICLE HAS BEEN DISABLED AND YOU'RE UNABLE TO ROLL DOWN THE WINDOW. ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE IS YOUR ONLY OPTION TO EGRESS THE VEHICLE. I WILL INCLUDE PICTURES AND IF YOU WOULD LIKE I CAN POP THE PANEL OFF OF THE PASSENGER DOORS AND SEND IN PHOTOS OF THE BROKEN INTERNAL PIECES. I HAVE ATTACHED THE INVOICE FROM THE FIRST REPLACEMENT WHICH OCCURRED AT JUST 14,714 MILES, ABOUT 7 MONTHS AFTER THE VEHICLE WAS PURCHASED.