NHTSA Complaint #11010520 — 2015 TOYOTA HIGHLANDER

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 11010520
Vehicle 2015 TOYOTA HIGHLANDER
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage 9,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS FAILED TO UNLOCK. THE FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ATLANTA TOYOTA LOCATED AT 2345 PLEASANT HILL RD, DULUTH, GA 30096; (770) 872-0087) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

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