NHTSA Complaint #11010491 — 2014 DODGE CHARGER

DODGE CHARGER WAS TAKEN IN TO CERTIFIED DODGE SERVICE CENTER FOR SAME PROBLEM 3 DIFFERENT TIMES BEFORE THE 4TH TIME THE PROBLEM OCCURRED, WHICH RESULTED IN A CAR ACCIDENT. MAIN PROBLEM: GEAR SHIFT/LEVER STICKS AND HAS TO BE FORCED INTO DESIRED GEAR. ALSO, WHEN CHECK ENGINE LIGHT COMES ON, CAR STAYS IN PARK AND WILL NOT SHIFT INTO ANY OTHER GEAR. ON JULY 18TH, 2017, CAR WAS STARTED, CHECK ENGINE LIGHT APPEARED AND CAR WOULD NOT SHIFT OUT OF PARK. CAR WAS TURNED OFF AND THEN RESTARTED. CHECK ENGINE LIGHT WAS STILL ON BUT CAR WAS ABLE TO SHIFT INTO DRIVE. DROVE APPROXIMATELY 200 FEET TO STOP SIGN LOCATED AT HIGHWAY 70 AND AR-88. ONCOMING TRAFFIC FROM THE LEFT (TRAVELING EAST) WAS APPROXIMATELY 2,000 FEET BACK LEAVING ENOUGH SPACE AND TIME TO CROSS INTERSECTION. AS CAR WAS CROSSING INTERSECTION (I WAS ATTEMPTING TO GO WEST) THE CAR STALLED AND THE CAR WENT INTO PARK AND WOULD NOT SHIFT INTO ANY OTHER GEAR. BECAUSE CAR WOULD NOT MOVE, SHIFT INTO ANY OTHER GEAR ETC. , ONCOMING CAR TRAVELING EAST SLAMMED INTO DRIVER SIDE REAR END. ONCOMING CAR DID NOT REALIZE THAT OUR CAR (DODGE CHARGER) WAS NOT ABLE TO MOVE AND ATTEMPTED TO SWERVE BUT STILL COLLIDED WITH BACK END OF CAR. HAD THE CAR NOT MALFUNCTIONED, THE ATTEMPT TO CROSS INTERSECTION WOULD HAVE BEEN SUCCESSFUL THEREFORE NO ACCIDENT WOULD HAVE OCCURRED. AGAIN, CAR HAS BEEN TAKEN INTO A CERTIFIED DODGE SERVICE CENTER MULTIPLE TIMES FOR THIS EXACT PROBLEM AND MULTIPLES TIMES IT WAS CLAIMED "FIXED" OR "PROBLEM COULD NOT BE DUPLICATED". GEAR SHIFT ON THIS CAR HAS HAD PROBLEMS FROM THE BEGINNING AND HAS ONLY WORSENED OVER TIME. DRIVER OF DODGE CHARGER SUFFERED BACK TRAUMA FROM ACCIDENT AND IS SEEKING MEDICAL CARE AS WELL. UPDATED 08/02/17 *BF UPDATED 10/13/17 *BF *CN *JS *JS