NHTSA Complaint #11010418 — 2017 TOYOTA RAV4

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11010418
Vehicle	2017 TOYOTA RAV4
Component	WHEELS
Date of Incident	June 20, 2017
Date Filed	July 24, 2017
Mileage	900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

PURCHASED NEW 2017 TOYOTA RAV4. WITH LESS THAN 1000 MILES ON THE CAR, I HAD A FLAT TRAVELING ON THE TOLL ROAD. SPEED LIMIT WAS 70MPH. I WAS ON THE TOLL ROAD FOR ABOUT 20 MILES. THE FRONT DRIVER SIDE TIRE HAD A LARGE SIDEWALL HOLE. I TOOK THE TIRE BACK TO THE TOYOTA DEALER SERVICE DEPARTMENT. THEY GAVE ONE QUICK LOOK AND I WAS TOLD THAT "NO WARRANTY WAS ON THE TIRE BY TOYOTA OR BRIDGESTONE." I HAD NO CHOICE BUT TO REPLACE THE TIRE AT MY OWN EXPENSE. SEE ATTACHED PICTURES OF THE TIRE. I HAVE THE TIRE IN MY POSSESSION IF SOMEONE WISHES TO INSPECT IT FOR MANUFACTURER FAILURE.

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