NHTSA Complaint #11010289 — 2015 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11010289
Vehicle	2015 FORD EXPLORER
Component	ENGINE
Date of Incident	April 15, 2015
Date Filed	July 24, 2017
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT APPLIED THE ACCELERATOR PEDAL WITH FORCE AND SMELLED AN EXHAUST ODOR. THE VEHICLE WAS TAKEN TO THE DEALER (BILL UTTER FORD LOCATED AT 4901 S INTERSTATE 35 E, DENTON, TX 76210; (940) 321-7400) WHERE IT WAS DIAGNOSED AND REPAIRED. THE REPAIR SPECIFICS WERE NOT AVAILABLE. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THERE WAS NO ISSUE. THE FAILURE MILEAGE WAS 24,000.

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