NHTSA Complaint #11010247 — 2015 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11010247
Vehicle	2015 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	July 15, 2017
Date Filed	July 24, 2017
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE BACK UP DISPLAY SCREEN BECOMES UNUSABLE AS A RESULT OF THE TOUCH SENSITIVE SENSORS BECOMING VISIBLE, THUS INTERFERING WITH THE REAR BACK UP CAMERA IMAGE. IT IS ESPECIALLY DANGEROUS IN BRIGHT SUNLIGHT MAKING THE REAR BACK UP CAMERA USELESS. IT ALSO IMPACTS THE ABILITY TO READ ANY OF THE CONTROLS ON THE SCREEN, HOWEVER NOT BEING ABLE TO IDENTIFY OBJECTS WHEN BACKING UP WE BELIEVE IS A SERIOUS ISSUE. THE DEALER HAS BEEN GREAT AND HAS REPLACED TWO OF THEM AT NO CHARGE. HOWEVER THIS IS CLEARLY A DEFECT IN THE TOUCH SENSITIVE SCREEN.

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