NHTSA Complaint #11010160 — 2013 CHRYSLER 200

CAR WOULD NOT START. THE LIGHTS WORKED, AAA CAME AND CHECKED PLUGS OTHER THINGS UNDER THE HOOD AND RESET THE FUEL PUMP BUTTON. IT STIL WOULD NOT START. THEY TOWED IT TO A REPAIR SHOP, WHO PUT A NEW FUEL PUMP IN. EXACTLY 30 DAYS LATER, THE SAME THING HAPPENED. A DIFFERENT TOW TRUCK DRIVER CAME, TRIED THE SAME THINGS AND TOWED IT TO THE SHOP. SHOP OWNERS SAID IT IS STARTING FINE; BUT WANTED TO KEEP IT OVER THE WEEKEND TO TRY TO FIGURE OUT WHAT IS HAPPENING. WHILE THIS DID OCCUR AFTER THE CAR HAD BEEN SITTING FOR A FEW HOURS, I AM CONCERNED THAT IT WILL HAPPEN ON THE ROAD. THE FIRST TIME IT HAPPENED, I WAS AT THE EMERGENCY ROOM AT THE HOSPITAL, AND IT HAD BEEN SITTING IN THE PARKING LOT FOR ABOUT THREE HOURS. LAST WEEK, IT JUST DID NOT START ONE MORNING. THE NIGHT BEFORE, I WAS DRIVING WITH A FRIEND IN THE CAR, AND I TOLD HER SOMETHING DIDN'T SOUND RIGHT- BUT I KEPT DRIVING. THERE IS A CLICKING NOISE THAT SEEMS TO BE COMING FROM THE AC/HEATER VENTS THAT MAY BE UNRELATED. THE FIRST INCIDENT WAS 6/20/17 AND THE SECOND ON 7/20/17.