NHTSA Complaint #11010047 — 2008 HONDA CR-V

MY CAR'S ALL 3 PASSENGER DOOR LOCK ARE MALFUNCTIONING WHICH CONSIST A MAJOR SAFETY ISSUE. AS I DRIVE, THE DOOR LOCK WILL UNLOCK ITSELF NO MATTER I TRY TO LOCK IT BACK, IT UNLOCK RIGHT AWAY. PASSENGERS OR KIDS CAN ACCIDENTALLY OPEN THE DOOR AND CAUSE INJURY OR DEATH DURING THE CAR OPERATION. I DID MY RESEARCH AND FOUND OUT THE HONDA HAD ISSUE AN SAFETY RECALL IN 2015, BUT I DID NOT RECEIVED THE RECALL NOTICE IN MALL OR ANY OTHER FORM OF NOTIFICATION. IN FACT, I AM ALWAYS VERY ATTENTIVE TO RECALL NOTICE AND I HAVE BEEN ATTENDING A FEW RECALL SERVICE ON MY VEHICLE. NOW, ALL MY PASSENGER DOOR LOCK ALL MALFUNCTIONING AT THE SAME TIME, THEY WILL UNLOCK ITSELF WHEN I AM DRIVING. I HAVE CALL HONDA SERVICE CENTER AND OPEN UP A CASE WITH THEM, AND THEY ADMITTED IT'S THE ACUATOR PROBLEM THEY HAVE BEEN RECALLED IN THE PAST, BUT REFUSED TO RECALL MY VEHICLE NOW SINCE IT HAS PAST THEIR DESIGNATED DUE DATE. I FEEL STRONGLY BEING IGNORED, BECAUSE THEY DIDN'T ADDRESS THIS ISSUE TO ME WHEN THEY WERE RECALLING THE VEHICLE AND NOW REFUSED TO RECALL. I TRIED MANY TIME TO ADDRESS THIS ISSUE TO THEM, BUT THEY DENIED TO TALK TO ME MORE ON THIS. PLEASE HELP ME TO MAKE THIS RIGHT... I HAVE NEVER SEEN A CAR HAS THIS KIND OF PROBLEM WHEN ALL 3 PASSENGERS' DOORLOCK FAIL TOGETHER. AND LASTLY, ONE THE THE DOOR LOCK WON'T REMAIN LOCK WHEN I LOCK MY CAR, THE SWITCH JUST SLIDE BACK TO OPEN... PLEASE OPEN UP A CASE AND ASSIST ME TO FIGHT FOR MY RIGHT TO HAVE MY CAR FIXED. THANK YOU VERY MUCH.