NHTSA Complaint #11006356 — 2006 MERCEDES-BENZ E350

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK, PUMP AND CONNECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONATACTED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE, THEY INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE SCOPE OF THERE INVESTIGATION (EA13003). NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.