NHTSA Complaint #11006098 — 2009 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE HAVING AN IN-HOUSE MANUFACTURER RECALL REPAIR PERFORMED ON THE VEHICLE FOR THE REPLACEMENT OF THE POWER STEERING PUMP, THE LOCAL DEALER (WALKER AUTOMOTIVE, 1616 MACARTHUR DRIVE, ALEXANDRIA, LA 71301) INFORMED THE CONTACT THAT THE STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT BOTH FAILURES HAD TO BE REPAIRED AT THE SAME TIME. THE VEHICLE WAS NOT REPAIRED DUE TO THE EXPENSIVE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,128.