NHTSA Complaint #11005893 — 2010 VOLKSWAGEN TOUAREG

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TOUAREG. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS NOTICED INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BROOKLYN VOLKSWAGEN IN BROOKLYN, NEW YORK WHERE THE WASHER/GASKET WAS REPLACED DUE TO LEAKAGE, BUT THE FAILURE RECURRED AS THE CONTACT DROVE AWAY. THE DEALER STATED THAT THE FUEL TANK WAS CLEANED AND THE FUEL ODOR WOULD SUBSIDE FOR A FEW DAYS, BUT WOULD RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V151000 (FUEL SYSTEM, GASOLINE), BUT THE DEALER STATED THAT THE RECALL WAS "PENDING". THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 170-879-370. THE FAILURE MILEAGE WAS 109,000.