NHTSA Complaint #11005374 — 2007 HONDA ELEMENT

SPEEDOMETER NEEDLE HAS DROPPED OVER THE LAST 2 WEEKS . NO LONGER CAN TELL HOW FAST I AM GOING. 2007 ELEMENT 4WD ' FROM VIN 5J6YH2...7L000033 THRU 5J6YH2...7L014108 SAMPLE LETTER: DECEMBER 2007 PRODUCT UPDATE: INSTRUMENT PANEL GAUGE NEEDLES READ INACCURATELY OR FALL OFF DEAR ELEMENT OWNER: THIS LETTER IS TO NOTIFY YOU OF A POTENTIAL PROBLEM WITH YOUR VEHICLE AND WHAT YOU SHOULD DO TO RESOLVE IT. WHAT IS THE PROBLEM? THE NEEDLES IN THE INSTRUMENT PANEL GAUGES MAY READ INACCURATELY OF FALL OFF. THE GAUGES THAT CAN BE AFFECTED INCLUDE THE SPEEDOMETER, THE TACHOMETER, THE FUEL, AND THE COOLANT TEMPERATURE. WHAT SHOULD YOU DO? CONTACT ANY AUTHORIZED HONDA DEALER FOR AN APPOINTMENT TO HAVE YOUR VEHICLE UPDATED. THE DEALER WILL REPLACE THE INSTRUMENT PANEL, TRANSFERRING THE ODOMETER AND MAINTENANCE MINDER DATA FROM THE ORIGINAL INSTRUMENT PANEL TO THE NEW ONE. THIS WORK WILL BE DONE FREE OF CHARGE. PLEASE PLAN TO LEAVE YOUR VEHICLE AT THE DEALER FOR HALF A DAY TO ALLOW SOME FLEXIBILITY IN SCHEDULING. WHAT TO DO IF YOU FEEL THIS NOTICE IS IN ERROR OUR RECORDS SHOW THAT YOU ARE THE CURRENT OWNER OR LESSEE OF A 2007 ELEMENT INVOLVED IN THIS PRODUCT UPDATE. IF THIS IS NOT THE CASE, OR THE NAME/ADDRESS INFORMATION IS NOT CORRECT, PLEASE FILL OUT AND RETURN THE ENCLOSED, POSTAGE-PAID INFORMATION CHANGE CARD. WE WILL THEN UPDATE OUR RECORDS. SEEMS HONDA NOW REFUSES TO HONOR THIS LETTER. I AM THE ORIGINAL OWNER.