NHTSA Complaint #11005061 — 2012 TOYOTA HIGHLANDER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11005061 |
| Vehicle | 2012 TOYOTA HIGHLANDER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 63,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
POWER LIFTGATE MOTOR ARM DETACHED FROM THE UPPER PORTION OF THE REAR DOOR. UPON REPEATED USE AND TIGHTENING IT BECOMES STRIPPED. FORUMS REPORTS THIS IS COMMON FOR SEVERAL MODEL YEARS - NO RECALL. HOLE TO SCREW BECOMES STRIPPED OVER TIME. NO ACCESS TO THE BACK END TO APPLY NUT. DEALER RECOMMENDS TAKING IT TO A BODY SHOP FOR DOOR REPLACEMENT AT $3200 - $3900 DOLLARS. EXTREMELY BAD DESIGN FLAW. NO SOLUTION FOUND OTHER THAN REPLACING THE REAR LIFTGATE.
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