NHTSA Complaint #11004981 — 2008 FORD MUSTANG STRUCTURE:BODY

Complaint Details

ODI Number	11004981
Vehicle	2008 FORD MUSTANG
Component	STRUCTURE:BODY
Date of Incident	October 1, 2008
Date Filed	July 13, 2017
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING MY FORD MUSTANG GT PREMIUM WITH THE BULLITT PACKAGE AT HIGHWAY SPEED THE HOOD SUDDENLY OPENED AND WAS CAUGHT BY THE SAFETY LATCH. I REPORTED THIS INCIDENT TO JARRETT-GORDON FORD WINTER HAVEN AND THEY ADJUSTED THE HOOD LATCH. UNFORTUNATELY, THIS DID NOT CORRECT THE PROBLEM AND I HAD ANOTHER OCCURRENCE OF THE HOOD OPENING AT HIGHWAY SPEED IN WHICH THE SAFETY LATCH PREVENTED A POTENTIALLY SERIOUS ACCIDENT. I AGAIN TOOK THE CAR BACK TO THE SAME DEALER - JARRETT-GORDON FORD WINTER HAVEN AND THIS TIME THEY REPLACED THE HOOD LATCH MECHANISM. THIS CORRECTED THE PROBLEM AND NO FURTHER INCIDENTS OCCURRED.

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