NHTSA Complaint #11004912 — 2014 FORD FOCUS WHEELS

Complaint Details

ODI Number	11004912
Vehicle	2014 FORD FOCUS
Component	WHEELS
Date of Incident	July 12, 2017
Date Filed	July 12, 2017
Mileage	50,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

LUG NUTS ARE UNABLE TO BE REMOVED WITH LUG NUT WRENCH. FORD DEALER SAYS THE LUG NUTS ARE DEFECTIVE AND NEED TO BE REPLACED DUE TO 'SWELLING'. FORD CORPORATE SAYS THESE ARE WEAR AND TEAR ITEM AND WILL NOT REPLACE. THIS IS A CRITICAL SAFETY ITEM AS THE TIRES ARE UNABLE TO BE REMOVED OR CHANGED TO A SPARE TIRE AFTER A FLAT TIRE OCCURS.

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