NHTSA Complaint #11004887 — 2016 NISSAN MAXIMA STEERING

Complaint Details

ODI Number	11004887
Vehicle	2016 NISSAN MAXIMA
Component	STEERING
Date of Incident	July 12, 2017
Date Filed	July 12, 2017
Mileage	12,961 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2016 NISSAN MAXIMA. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WRESTLED WITH THE STEERING WHEEL IN AN EFFORT TO AVOID CRASHING INTO THE ONCOMING BARRIER. LECKNER NISSAN OF ELLICOTT CITY, MARYLAND WAS MADE AWARE OF THE FAILURE AND HELD THE VEHICLE FOR TWO WEEKS. THE DEALER STATED THAT THEY COULD DUPLICATE THE FAILURE THE FIRST WEEK. THE DEALER EXAMINED THE STEERING PUMP DURING THE SECOND WEEK AND STATED THAT THE CONTACT WOULD HAVE TO PAY A FEE FOR THE POWER STEERING FLUSH THAT WAS CONDUCTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 12,961.

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