NHTSA Complaint #11438721 — 2016 NISSAN MAXIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11438721
Vehicle 2016 NISSAN MAXIMA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

October 25, 2021 At 4:30 PM. After waiting for the light to turn green, I enter the Clear Lake Park making a left a right and left turn into the park. While turning left that’s when I notice a decreased in power, and an exclamation symbo, but the car kept advancing very smooth!! But when I tried to park the vehicle it started shaking, vibrating with a roaring sound, it felt like even the tires ware going to get off the rims!! Making a lot of noice!! I had difficulty steering and parking between two spaces hit the concrete barrier twice or tree times, at that time the steering wheel was to hard to control. I turn the car off on parked I was puzzled, for what happened. After five or ten minutes I start the car again place it on reverse then on drive the car was moving very, very, slow with the gas paddle to the floor. Advance to the other side by the Community Center, as I turn left to park, the car started shaking again the steering wheel was very, very hard to control turning left but the force of the tires ware moving right. I was holding on to the steering wheel trying to park again at this time the car completely die on me. By then it was almost 5:00 PM. I called my insurance to request roadside assistance, and a wrecker service that didn’t arrived. After one hour and half a driver came to help to start the battery, he attempted to start the battery twice. This happened after one of my sons had tried two times too. Finally the car starts again, after dealing with it for 4 hours. Drove it for a quarter of a block and died again. The wrecker service came the next day to drive the car to Clear Lake Nissan, they kept the car for two days and supposedly didn’t find anything wrong with it. If this problem had happened on Nassau, road probably I would had been killed. Today the 29th of October, After doing some errands and returning home a symbol of a transmission came on the dashboard while the car was loosing power it hardly made it up to my driveway

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