NHTSA Complaint #11004844 — 2011 PORSCHE CAYENNE S

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11004844
Vehicle	2011 PORSCHE CAYENNE S
Component	ENGINE
Date of Incident	June 24, 2016
Date Filed	July 12, 2017
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE SCREWS HOLDING MY CAMSHAFT ACTUATOR FAILED AND I EXPERIENCED IMMEDIATE ENGINE LOSE AS WELL AS BRAKING LOSE DUE TO NO VACUUM. AT THE TIME OF MY ENGINE FAILURE IT WAS A KNOWN ISSUE FOR PORSCHE (SEE WC-22) WHEREAS THEY DID NOT MAKE PUBLIC AWARE OR PROACTIVELY FIX THE ISSUE. THIS ENDED UP COSTING ME APPROXIMATELY $7500 OUT OF POCKET (IN ADDITION TO SEVERAL EMOTIONAL DAMAGE DUE TO FINANCIAL CONSTRAINTS AND THE IMMEDIATE DANGER WHEN THE ENGINE FAILED AT HIGHWAY SPEED IN THE FAR LEFT LANE). PORSCHE HAS SUBSEQUENTLY ISSUED A RECALL (RECALL AH-08 AND NHTSA CAMPAIGN 17V368000) BUT HAD NOT CONTACTED AFFECTED OWNERS YET. I'D LIKE A FULL REFUND OF MY EXPENSES PLUS INTEREST. I ALSO FEEL THEY SHOULD BE FINED OR PAY IMPACTED OWNERS LIKE MYSELF A PENALTY DUE TO THEIR IMPROPER MISHANDLING.

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