NHTSA Complaint #11004762 — 2017 HONDA HR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11004762
Vehicle 2017 HONDA HR-V
Component STEERING
Date of Incident
Date Filed
Mileage 1,106 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

TL* THE CONTACT OWNS A 2017 HONDA HR-V. EVER SINCE THE VEHICLE WAS PURCHASED, THERE HAD BEEN AN ALIGNMENT ISSUE. THE CONTACT STATED THAT IT WAS DIFFICULT TO KEEP THE VEHICLE DRIVING IN THE SAME LANE. THE CONTACT ALSO STATED THAT IF THE STEERING WHEEL WAS NOT SECURELY HELD, THE VEHICLE WOULD PULL TO THE LEFT OR THE RIGHT. THE VEHICLE WAS TAKEN TO VICTORY HONDA (LOCATED AT 1605 N. MONROE STREET, MONROE, MI 48162, TEL: (888)714-7803) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS ALSO TAKEN TO TWO INDEPENDENT MECHANICS WHO PERFORMED ALIGNMENTS, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT BASED ON THE DIAGNOSTIC TESTING FROM VICTORY HONDA, THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,106. ..UPDATED 07/31/17 *BF *JS *TR

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