NHTSA Complaint #11004050 — 2002 CHRYSLER TOWN AND COUNTRY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11004050
Vehicle	2002 CHRYSLER TOWN AND COUNTRY
Component	SERVICE BRAKES
Date of Incident	July 8, 2017
Date Filed	July 10, 2017
Mileage	149,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

OVER THE LAST FOUR YEARS I HAVE EXPERIENCED SEVERAL INSTANCES OF PARTIAL FRONT BRAKE APPLICATION WHEN NO DRIVER INPUT IS INITIATED. THIS RESULTS IN THE FEELING OF THE CAR DRAGGING. IT IS SUBTLE BUT IF THE CAR IS PUT INTO NEUTRAL THE CAR COMES TO A STOP EVEN WITH NO DRIVER BRAKE INPUT. IN SEVERAL INSTANCES THE FRONT BRAKES GET EXTREMELY HOT AND BEGIN TO SMOKE. THIS IS A SERIOUS FIRE HAZARD. AFTER ALLOWING THE BRAKES TO COOL FOR ABOUT AN HOUR THE BRAKES RETURN TO NORMAL AND DRIVING CAN RESUME. I HAVE TAKEN THE CAR SEVERAL TIMES TO THE CHRYSLER DEALER AND OTHER MECHANICS. THEY CAN FIND NOTHING WRONG. THERE DOES NOT SEEM TO BE ANY RECALLS OR ALERTS CONCERNING THIS PROBLEM. I WOULD ESTIMATE THAT THIS PROBLEM HAS OCCURRED ABOUT SEVEN OR EIGHT TIMES, THE MOST RECENT ONE ON JULY 8, 2017. WEATHER DOES NOT SEEM TO BE A FACTOR NOR DOES HIGHWAY OR LOCAL DRIVING.

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