NHTSA Complaint #10614862 — 2002 CHRYSLER TOWN AND COUNTRY

SERVICE BRAKES issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10614862
Vehicle	2002 CHRYSLER TOWN AND COUNTRY
Component	SERVICE BRAKES
Date of Incident	July 12, 2014
Date Filed	July 20, 2014
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WHEN SLOWLY PULLING INTO A PARKING SPACE (MY FOOT WAS ON THE BRAKE) WITH APPROXIMATELY TWO TO ONE FOOT TO COMPLETE THIS ACTION, THERE WAS A TREMENDOUS SURGE OF ENERGY THAT DROVE THE CAR FORWARD INTO A BUILDING LEAVING A HOLE IN THE BRICK WALL AND BROKEN WINDOWS. THE AIR BAGS WERE RELEASED, BUT THE BAG ON THE DRIVER'S SIDE GOT STUCK IN THE STEERING WHEEL. USAA IS MY INSURANCE COMPANY, AND THEY TRASHED THE CAR BECAUSE THE REPLACEMENT OF THE BAGS WAS TOO EXPENSIVE. ....(?) FORTUNATELY, THIS DIDN'T HAPPEN ON THE HIGHWAY. *TR

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