NHTSA Complaint #11003994 — 2014 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE VEHICLE WAS EQUIPPED WITH AN ENGINE CONTROL STOP/START SYSTEM. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE CONTROL STOP FEATURE ACTIVATED. WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE FAILED TO RETURN TO THE START MODE. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO DON LEDFORD AUTOMOTIVE (LOCATED AT 4595 N. LEE HIGHWAY, CLEVELAND, TN 37312, TEL: (423) 709-8643) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO FAULT CODE PRODUCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,999.