NHTSA Complaint #11003846 — 2004 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11003846
Vehicle	2004 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	April 11, 2017
Date Filed	July 9, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WE HAD NOTICED WE WAS GETTING WATER INSIDE OUR ESCAPE BAD IT WAS STANDING WATER IN FLOOR BOARD SO WE LOOKED AT THE INNER AND OUTER WHEEL HOUSING AND IT WAS RUSTED VERY BAD THE MECHANIC SAID IT WAS NOT SAFE FOR US TO DRIVE. THE PASSENGER SIDE WAS THE WORST. THEY HAD TO WELD IN PIECES TO TRUCK AND FLOOR BOARDS NOW MIND YOU WE HAVE AN 11 YEAR OLD THAT RIDES RIGHT WHERE THIS WAS RUSTED THE WORST :( WHEN WE NOTICED THIS WE WAS IN KANSAS CITY MISSOURI AND HAD TO DRIVE HOME TO CARROLLTON. MISSOURI .I WILL HAVE A REPAIR INVOICE THIS WEEK CAUSE IT IS IN THE SHOP NOW GETTING FIXED AND THEY TOLD US AT THE SHOP THEY HAVE HAD TO REDO A LOT OF THESE BUT HAS NEVER BEEN THIS BAD PLEASE HELP SOMEONE IS GONNA GET HURT BAD.ALSO THIS IS A VERY EXPENSIVE REPAIR SO PLEASE HELP WITH THIS.IF YOU SEND ME SOMEWHERE TO SEND PICS I WILL GET THEM FROM THE SHOP BECAUSE THEY TOOK SOME.THANK YOU FOR TAKING TIME TO READ THIS

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