NHTSA Complaint #11319742 — 2004 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11319742
Vehicle	2004 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	March 17, 2020
Date Filed	March 30, 2020
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LOCATED AT (611 BREVARD RD ASHEVILLE NC 28806 828 253 2731) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER 14V165000 (STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 180,000.

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