NHTSA Complaint #11003799 — 2012 DODGE GRAND CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11003799
Vehicle	2012 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	July 7, 2017
Date Filed	July 8, 2017
Mileage	209,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

WHEN THE VEHICLE IS IN DRIVE BUT IS STATIONARY, EVERYTHING WILL TURN OFF. THE ELECTRICAL SYSTEM GOES DOWN AND THE ENGINE SHUTS OFF. AFTER A BRIEF MOMENT (APPROXIMATELY ONE TO TWO SECONDS), THE ELECTRICAL SYSTEM WILL COME BACK UP AND ALL ELECTRONIC COMPONENTS COME BACK ON, BUT THE CLOCK ON THE RADIO IS RESET TO 12:00. AT THIS POINT, WE CAN PUT THE VEHICLE IN PARK AND RESTART IT. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST SEVERAL WEEKS. THE MOST RECENT OCCURRENCE WAS 2017.07.07 AND IT DID IT TWICE WITHIN FIFTEEN MINUTES. WE DO NOT KNOW FOR SURE WHAT IS CAUSING THIS TO OCCUR, BUT IT SEEMS TO BE CONNECTED TO THE MAIN COMPUTER AND/OR THE ANTI-THEFT SYSTEM, AS THIS IS A COMPLETE SYSTEM SHUTDOWN.

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Recent Complaints for the 2012 DODGE GRAND CARAVAN

#11718989 — ENGINE — February 19, 2026 — The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad

#11718989 — FUEL/PROPULSION SYSTEM — February 19, 2026 — The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad

#11699639 — ENGINE — November 16, 2025 — While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in th...

#11699639 — UNKNOWN OR OTHER — November 16, 2025 — While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in th...

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