NHTSA Complaint #11003615 — 2007 HONDA CR-V

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	11003615
Vehicle	2007 HONDA CR-V
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 6, 2017
Date Filed	July 7, 2017
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2007 HONDA CR-V. WHILE THE VEHICLE WAS BEING SERVICED AT HONDA CARS OF AIKEN (550 JEFFERSON DAVIS HWY, WARRENVILLE, SC 29851) FOR A RECALL REPAIR, THE TECHNICIAN NOTICED THAT THE FRONT PASSENGER SIDE LOCKING MECHANISM FAILED. THE FAILURE PREVENTED THE DOOR FROM OPENING PROPERLY ON MULTIPLE OCCASIONS. THE LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL FOR THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

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