NHTSA Complaint #11003582 — 2017 FORD EXPLORER SERVICE BRAKES

Complaint Details

ODI Number	11003582
Vehicle	2017 FORD EXPLORER
Component	SERVICE BRAKES
Date of Incident	June 30, 2017
Date Filed	July 7, 2017
Mileage	3,694 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A WALL DUE TO BRAKE FAILURE. THE CONTACT STRUCK THE STEERING COLUMN BECAUSE THE SEAT BELT FAILED TO PROPERLY RESTRAIN HER. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND THEN TO THE GORNO FORD DEALER, WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT SUFFERED FROM MODERATE CHEST PAIN FROM STRIKING THE STEERING COLUMN AND REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 3,694.

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