NHTSA Complaint #11003157 — 2012 KIA SOUL
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11003157 |
| Vehicle | 2012 KIA SOUL |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 79,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I OWN A 2012 KIA SOUL. I KNOW A RECALL WAS ISSUED FOR A STEERING PROBLEM FOR 2013-15. MY CAR HAS THE SAME PROBLEM. THERE WAS A POP AND MY STEERING IS LOOSE. WE CALLED KIA AND THEY TOLD ME I HAVE TO PAY TO GET IT FIXED. IT HAS BEEN PROVEN THAT THERE IS A PROBLEM WITH THE STEERING SYSTEM ON THEIR CARS. MINE NOW HAS IT. IT SHOULD BE FIXED AT THEIR EXPENSE LIKE THEY DID THE OTHERS. THE CAR WAS BEING DRIVEN WHEN THE POP HAPPENED AND THERE IS A LOT OF PLAY IN THE STEERING. WE HAVE HARDLY BEEN DRIVING THE CAR BECAUSE WE ARE AFRAID. THE PROBLEM IS REALLY BAD IF YOU TRY TO TURN IT TO THE LEFT.
Related Complaints for the 2012 KIA SOUL
Other STEERING Complaints
#11714892
I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking nois...
#11710763
I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The s...
#11706152
Steering is slightly loose and thumps when turned to the right.
#11697452
Steering makes a clicking noise and will pull either direction while driving straight. I took it to the dealership an...
#11695651
I have self diagnosed the problem thus far. The issue is with a severe hesitation in the steering wheel..it started 3...
Recent Complaints for the 2012 KIA SOUL
#11711934
ENGINE
On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a hig...
#11709889
ENGINE
On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...
#11709889
FUEL/PROPULSION SYSTEM
On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...
#11702657
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...
#11702167
ENGINE
I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock se...